Application details

Fair Food Delivery Manager

A Fast-Thinking Problem-Solver, Passionate about People and Food

▪ Delivery and Logistics, Social Enterprises, Sustainability, Food
▪ Permanent Part-time, 5 days per week (Sunday – Thursday) 32 hours
▪ Melbourne – Preston
▪ Not for Profit (NFP)
▪ Applications Close: Thursday 11th August

Want to be part of an awesome team at the centre of Fair Food’s operations? You’ll be using your high-level communication, problem-solving and collaboration skills to help our customers get ethical, Earth-friendly groceries delivered to their homes. You will be doing work that matters and are part of a team doing something good for the Earth every day.

CERES Fair Food

We’re an online grocery social enterprise committed to doing good at every step along the food chain. Our values of Joy, Courage, Collaboration, Resourcefulness, Care and Customer Commitment make us proud and influence all we do. We support Victorian farmers, grocery makers & suppliers and stick with them through the seasons. We employ people seeking asylum, new arrivals and others who are doing it tough. We reuse and compost, recycle and minimise waste and generate our own power. We actively support food relief and the arts community. All our profits help CERES teach kids and adults how to take good care of our planet.

Where you come in

In this part time position based at the people-friendly warehouse overlooking Darebin Creek, you will juggle a multiple of important daily tasks. This role is designed to lead and support a range of delivery functions within the fast-paced Operations environment of CERES Fair Food. Working both collaboratively and independently you will ensure the efficient dispatch and safe delivery of all customer orders across Melbourne. In addition, the delivery manager will support in the safe delivery of product for other CERES enterprises as required e.g. Fair Wood, Microgreens and Grocery.

Drive to see the bigger picture and a desire to support and develop your team are key elements of this role.

Does this sound like you?

You are an experienced delivery manager with proven experience working across both delivery team management and routing software. You are comfortable working with a range of colleagues, including warehouse team members, drivers, customer service, marketing and senior management. You are interested in quality food products, particularly in sustainable food systems and you are keen to make a difference.

This role requires:

● Demonstrated experience in the provision of customer focused services in line with organisation objectives
● Proven track record of representing an organisation in an honest, ethical and professional way
● An ability to work autonomously and as part of a team with a willingness to step in and support team members when the workload is high
● Agility, with the ability to adapt as things change within this fast-paced environment
● Working knowledge of delivery management, supply chain management or fleet management and the ability to develop solutions to meet needs and resolve complex delivery issues.
● Advanced level management specific capabilities including resilience and courage under pressure, problem-solving capabilities, acting with integrity, communicating effectively across teams, working collaboratively and inspiring purpose
● Clear English language capabilities both verbal and written
● High level of attention to detail

What’s desirable:

● Interest or background in Fresh produce industry, environmentalism, social justice
● HR/Forklift licenses desirable
● Certificate III in Supply Chain Operations (TLI30319)
● Experience in ecommerce and/or working with online sales technology
● Willingness to work additional hours during busy periods or to backfill team members’ roles when short-staffed.

Working at CERES and CERES Fair Food is more than just a job

It’s the feeling of knowing that your work is contributing to making the world a better place and working with others who feel the same.

In addition to a connection to social causes you will have access to:
● Agile working environment including working from home
● Collaborative, values-centred and highly supportive team environment
● Generous Non – Award entitlements including paid breaks
● Access to all CERES’ unique environments including the park with strong links to environment and community
● Generous staff discounts across many CERES enterprises and products including educational programs and café purchases at Merri Café.

Sound interesting?

We’d love to hear from you. Submit your cover letter and resume via the form on this page. Applications close Thursday 11 August at 5pm.

CERES is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees, consistent with our obligations under Occupational Health and Safety legislation. If you are successful in this role, prior to commencement of employment you will need to provide evidence that you are vaccinated against COVID-19, or that you have proof of medical exemption from the vaccine. Acceptable evidence includes a COVID-19 digital certificate downloadable from your myGov account.

CERES is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants. We actively encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, LGBTIQA+ people, people with disability and others who have diverse experiences of our world to apply for this opportunity. CERES believes that inclusion and equity among our teammates are critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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