Application details

MERRI CAFE ASSISTANT MANAGER

No ordinary hospitality business. No ordinary hospitality employer.

Seeking an experienced hospitality leader passionate about creating a warm and welcoming service that celebrates local organic food:
  • Hospitality Management, Customer Service, Organic Food, Social Enterprises, Sustainability
  • Permanent Part-time, 4 days per week, including weekend hours
  • Melbourne – Brunswick East
  • Not for Profit (NFP)

Are you interested in using your exceptional hospitality and customer service skills to connect people to improve the environment and the well-being of communities?

We are seeking a talented hospitality specialist who can lead a team effortlessly and create an authentic, welcoming quality service for customers.

If you’re keen to develop your skills while contributing to a not-for-profit that connects the community back to the earth, we would love to hear from you.

CERES Merri Cafe is no ordinary hospitality business

Serving a changing menu of local, organic, seasonal and vegetarian wholefoods in a welcoming and casual space, The Merri Café provides a lunch and catering service to CERES visitors and the community. The Merri Café is a licensed restaurant with menus showcasing the best products from
our Victorian producers and farmers.

The Merri Café Assistant Manager plays a key role in the daily operations of the cafe enterprise. Working closely with the Cafe Manager to ensure the smooth running of the cafe, they will be responsible for high-quality customer service, supervising staff and daily financial and inventory management.

CERES Merri Cafe is no ordinary hospitality employer

Staff have told us many times that we are not your typical ‘hospo’ employer. We value our people, their sense of place at CERES, their sense of wellbeing, and that sense of feeling right at home from day one.

Where you come in

We are looking for an experienced person with a passion for positive customer service, and delicious local food and who knows quality organic coffee and can deliver perfect coffee every time. This individual cares about maintaining quality and welcoming customer service in a fast-paced
environment. Weekend work and some evenings are required.

You will make an impact by:

● Creating a delicious, abundant, seasonal food service inspires people to think about their food choices.
● Working with the Merri Cafe Manager to ensure that all front of house staff are working to deliver high-quality food and service and that customer needs are met
● Ensure the smooth running of the enterprise daily and maintain the ongoing financial viability of the enterprise.

Does this sound like you?

You are an experienced hospitality manager with proven experience in customer relationship management and daily financial management. You are a welcoming presence for customers and comfortable working within a team and independently. You are passionate about celebrating locally and ethically grown, seasonal organic food products and are keen to make a difference.

This role requires:

● Proven hospitality management and customer service experience, with an interest in and commitment to local, seasonal and organic foods.
● Industry experience in a similar fast-paced restaurant environment.
● Proven experience in supervising and coordinating a team.
● Appropriate hospitality qualifications such as current RSA, Food safety certificate.
● Financial management skills including invoicing, cash reconciliation, costings and working within a budget.
● Excellent communication skills.
● Ability to work weekends.

What’s desirable:

● Proven event management experience including functions and catering.

Working at CERES and CERES Merri Cafe is more than just a job

It’s the feeling of knowing that your work contributes to making the world a better place and working with others who feel the same.

In addition to a connection to social causes, you will have access to:
● Agile working environment
● Collaborative, values-centred and highly supportive team environment
● Generous award entitlements including paid breaks and penalties
● Access to all CERES’ unique environments, including the park, with strong links to the environment and community
● Complimentary meals during Breaks
● Generous staff discounts across many CERES enterprises and products including educational programs and food purchases at our Grocery
● Access to staff training and wellbeing initiatives, including Employee Assistance Program (EAP) counselling services.

Sound interesting?

We’d love to hear from you. Submit your cover letter and resume by filling in the form on this page. Applications close at 5pm on 15 August.

CERES is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees, consistent with our obligations under Occupational Health and Safety legislation. If you are successful in this role, prior to commencement of employment you will need to provide evidence that you are vaccinated against COVID-19, or that you have proof of medical exemption from the vaccine. Acceptable evidence includes a COVID-19 digital certificate downloadable from your myGov account.

CERES is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants. We actively encourage Aboriginal and Torres Strait Islander people, people from CALD backgrounds, LGBTIQA+ people, people with disability and others who have diverse experiences of our world to apply for this opportunity. CERES believes that inclusion and equity among our teammates are critical to our success and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

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